Study Background

The field of UX has grown rapidly, leading to online communities like Reddit becoming popular forums for UX practitioners. They provide accessible, global platforms for collaboration, and also help address information needs via Q&A practices. However, there is little research on the stability of these communities in a large-scale, longitudinal manner. Thus, we conduct an exploratory, quantitative study of the digital health of online UX communities, focusing on two of the largest discussion-orientated platforms: the ‘r/userexperience’ subreddit community on Reddit and the UX subforum on Stack Exchange (SE).

This study is published under CHI '21 Extended Abstracts: Conference on Human Factors in Computing Systems. Available for reference here.